Outage in Snowflake

AWS - Europe (Ireland): INC0110476

Resolved Minor
June 21, 2024 - Started 6 months ago - Lasted about 2 hours
Official incident page

Need to monitor Snowflake outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Snowflake, and never miss an outage again.
Start Free Trial

Outage Details

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/21/2024 01:56AM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified region may have experienced delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 22:58 UTC June 20, 2024
Incident end time: 01:17 UTC June 21, 2024
Preliminary root cause: Preliminary findings indicate that several servers encountered unusual loads, resulting in overall performance problems with the region.
A root cause analysis (RCA) document will be published within seven business days.

MONITORING 6 months ago - at 06/21/2024 01:37AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified region may have experienced delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 22:58 UTC June 20, 2024
Incident end time: 01:17 UTC June 21, 2024
Preliminary root cause: Preliminary findings indicate that issues with several Cloud Services layer servers contributed to the overall performance problems.

INVESTIGATING 6 months ago - at 06/21/2024 12:27AM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Latest Snowflake outages

INC0120372 - about 1 month ago
AWS - Canada (Central): INC0119798 - about 2 months ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime