9 Deployments Affected: INC0110718

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries or may have experienced delays resuming virtual warehouses. Additionally, customers hosted in the AWS - US East (N. Virginia) region saw errors attempting to sign in to Snowsight.
Incident start time: 18:25 UTC June 25, 2024
Incident end time: 20:10 UTC June 25, 2024
Preliminary root cause: A recently updated system configuration caused impact to provisioning systems, resulting in an availability issue due to new infrastructure and virtual warehouses not being able to deploy as expected.
A root cause analysis (RCA) document will be published within seven business days.

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries or may have experienced delays resuming virtual warehouses. Additionally, customers hosted in the AWS - US East (N. Virginia) region saw errors attempting to sign in to Snowsight.
Incident start time: 18:25 UTC June 25, 2024
Incident end time: 20:10 UTC June 25, 2024
Preliminary root cause: A recently updated system configuration caused impact to provisioning systems, resulting in an availability issue due to new infrastructure and virtual warehouses not being able to deploy as expected.

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may have been unable to execute queries or may experience delays resuming virtual warehouses. Additionally, customers hosted in the AWS - US East (N. Virginia) region saw errors attempting to sign in to Snowsight.
Incident start time: 18:25 UTC June 25, 2024
Incident end time: 20:10 UTC June 25, 2024
Preliminary root cause: A recently updated system configuration caused impact to provisioning systems, resulting in an availability issue due to new infrastructure and virtual warehouses not being able to deploy as expected.

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to execute queries or access Snowsight.
Incident start time: 18:25 UTC June 25, 2024

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may be unable to execute queries or access Snowsight.
Incident start time: 18:25 UTC June 25, 2024