Outage in Snowflake

AWS - US West (Oregon): INC0110921

Resolved Minor
June 27, 2024 - Started 6 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes. Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries. Incident start time: 23:09 UTC June 27, 2024
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 06/28/2024 12:46AM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified region would have experienced delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 23:09 UTC June 27, 2024
Preliminary root cause: A configuration update intended to improve efficiency in managing virtual warehouse resources resulted in performance degradation and warehouse resume delays for the specified region.
A root cause analysis (RCA) document will be published within seven business days.

INVESTIGATING 6 months ago - at 06/27/2024 11:46PM

Current status: We've confirmed that this issue impacts service, and we're continuing to investigate to determine the source of the issue. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.
Incident start time: 23:09 UTC June 27, 2024

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