Outage in Snowflake

Azure - Central US (Iowa): INC0115870

Resolved Minor
September 09, 2024 - Started 2 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes. Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features. Incident start time: 03:00 UTC September 09, 2024
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/09/2024 03:21PM

Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Incident start time: 03:00 UTC September 09, 2024
Incident end time: 06:36 UTC September 09, 2024

Preliminary root cause: An unexpected increase in resource utilization within the region.

A root cause analysis (RCA) document will be published within seven business days.

MONITORING 2 months ago - at 09/09/2024 08:16AM

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Incident start time: 03:00 UTC September 09, 2024
Incident end time: 06:36 UTC September 09, 2024

Preliminary root cause: An unexpected increase in resource utilization within the region.

IDENTIFIED 2 months ago - at 09/09/2024 06:19AM

Current status: We've identified the source of the issue, and we're developing and implementing a fix to restore service. We'll provide another update within 2 hours.

Customer experience: Customers hosted in the specified region may experience delays while attempting to resume virtual warehouses or execute queries.

Incident start time: 03:00 UTC September 09, 2024

INVESTIGATING 2 months ago - at 09/09/2024 05:24AM

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may experience delays while attempting to access or use Snowflake services and features.

Incident start time: 03:00 UTC September 09, 2024

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