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Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.
Customer experience: Customers hosted in the specified regions may intermittently experience delays or failures while attempting to use various Snowflake services and features.
Incident start time: 14:00 UTC December 17, 2024
Incident end time: 23:42 UTC December 18, 2024
Preliminary root cause: The current root cause investigation is focused on a recent load balancer change that manages the Lamport Clock Services (LCS).
A root cause analysis (RCA) document will be published within seven business days.
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.
Customer experience: Customers hosted in the specified regions may intermittently experience delays or failures while attempting to use various Snowflake services and features.
Incident start time: 14:00 UTC December 17, 2024
Incident end time: 23:42 UTC December 18, 2024
Preliminary root cause: The current root cause investigation is focused on a recent load balancer change that manages the Lamport Clock Services (LCS).
Current status: We're continuing to investigate the issue with Snowflake Data Cloud. The current investigation is focused on a recent load balancer change that manages the Lamport Clock Services (LCS). We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may intermittently experience delays or failures while attempting to use various Snowflake services and features.
Incident start time: 14:00 UTC December 17, 2024
Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may intermittently experience delays or failures while attempting to use various Snowflake services and features.
Incident start time: 14:00 UTC December 17, 2024
Current status: We're continuing to investigate the issue with Snowflake Data Cloud. We'll provide another update within 60 minutes.
Customer experience: Customers hosted in the specified regions may intermittently experience delays or failures while attempting to use various Snowflake services and features.
Incident start time: 14:00 UTC December 17, 2024
Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.
Customer experience: Customers hosted in the specified regions may intermittently experience delays or failures while attempting to use various Snowflake services and features.
Incident start time: 14:00 UTC December 17, 2024
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