INC0125204

Current status: We've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

Incident start time: 09:24 UTC January 29, 2025
Incident end time: 10:00 UTC January 29, 2025

Preliminary root cause: A transient networking issue caused Snowsight unavailability in several regions.

A root cause analysis (RCA) document will be published within seven business days.

Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight.

Incident start time: 09:25 UTC January 29, 2025
Incident end time: 10:00 UTC January 29, 2025

Preliminary root cause: A transient networking issue caused Snowsight unavailability in several regions.

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

Incident start time: 09:25 UTC January 29, 2025

Current status: We're investigating an issue with Snowflake Data Cloud. We'll provide an update within 60 minutes.

Customer experience: Customers hosted in the specified regions may be unable to access or use Snowflake services and features using Snowsight.

Incident start time: 09:25 UTC January 29, 2025