Snyk's Jira integration experienced a 20.6-hour outage that prevented users from managing Jira integrations, viewing associated Jira tickets on Snyk issues, or creating new Jira tickets through the platform. The incident affected multiple Snyk components including Open Source, Container, Code, and IaC services, while the Snyk Security In Jira Cloud integration remained unaffected. Engineers identified the root cause, deployed a fix to production, and confirmed full resolution after monitoring the restored integration workflows.
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We are no longer observing any impact affecting Jira integration workflows.
The Snyk Incident Response has been stood down.
A fix has been deployed to production, and we are monitoring the impacted Jira integration workflows to confirm the issue is fully resolved.
Snyk engineers have identified the root cause of the Jira integration issue and are actively developing a fix.
We're currently investigating an issue affecting the Jira integration. Users will be unable to manage Jira integrations, view associated Jira tickets on Snyk issues, or create new Jira tickets through the platform.
The Snyk Security In Jira Cloud integration is unaffected.
The Snyk Incident Response has been invoked.
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