Outage in Socialbakers

Some Facebook Insights missing

Resolved Minor
May 17, 2024 - Started 8 months ago - Lasted 4 days
Official incident page

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Outage Details

We're experiencing a disruption in Facebook Insights data across Emplifi features due to a Meta bug. We are in contact with Meta for resolution. Once we have more information, we will update the incident report.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/21/2024 08:30AM

The resolution of the Meta bug is confirmed. No issues were found during the monitoring period. All posts from the last 30 days have had their insight metrics rebuilt.

MONITORING 7 months ago - at 05/20/2024 03:03PM

The Facebook API bug causing disruption has been resolved. All posts from the last 30 days have had their insight metrics rebuilt. We are actively monitoring the situation to ensure no further data disruptions occur.

INVESTIGATING 8 months ago - at 05/17/2024 07:16AM

We're experiencing a disruption in Facebook Insights data across Emplifi features due to a Meta bug.

We are in contact with Meta for resolution. Once we have more information, we will update the incident report.

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