Outage in Soda

No data in reporting API EU views

Resolved Major
July 26, 2023 - Started about 2 years ago - Lasted about 4 hours
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Latest Updates ( sorted recent to last )
about 2 years ago - at 07/26/2023 11:58AM

All of the reporting API data is now back where it should be. Users should only see `NoContent` errors in cases where the entities they are querying have not yet been synced, as per normal "every 12 hours" SLA of the reporting API.

about 2 years ago - at 07/26/2023 11:41AM

The data powering the reporting API is back in the source tables, we are re-running aggregations and pre-processing now as well as our battery of checks to make sure that the data is sane.

about 2 years ago - at 07/26/2023 10:37AM

The fix is taking a longer than expected. Data replication is underway. We should have an update on the success of this operation in about 1 to 2 hours.

about 2 years ago - at 07/26/2023 08:02AM

We've noticed an issue with the pipeline that refreshes the data that is fed to the reporting API. All EU Cloud users are currently affected. The source of the issue is known and we're looking to bringing this back to life.

Note: no data is lost, it just hasn't moved all the way down.

Latest Soda outages

Reduced availability on Cloud EU - 10 months ago
Reduced availability on Cloud US - 10 months ago
Issues with checks, datasets and check_results endpoints - about 1 year ago
SodaGPT was not reachable - over 1 year ago
Incidents data resolution statuses is incorrect - almost 2 years ago

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