Outage in Solaris

Webhook Service - Delivery Latency Issues

Resolved Minor
November 01, 2022 - Started almost 3 years ago - Lasted 1 day
Official incident page

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Outage Details

It was discovered that the scope of the outage included Webhook delivery latencies of all event types. The most recently implemented fix resolved the latency issues and we are continuing to monitor services throughout the next 24 hours. Revised Partner Impact: • Partners will no longer experience latencies when receiving Webhook messages of all event types Revised Customer Impact: • Customers will no longer experience delayed transactions being displayed in Partner applications or delayed transaction prompts for in-app authentication Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services. API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation: • https://docs.solarisgroup.com/api-reference/onboarding/webhooks/ In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 11/01/2022 10:05AM

It was discovered that the scope of the outage included Webhook delivery latencies of all event types. The most recently implemented fix resolved the latency issues and we are continuing to monitor services throughout the next 24 hours.

Revised Partner Impact:
• Partners will no longer experience latencies when receiving Webhook messages of all event types

Revised Customer Impact:
• Customers will no longer experience delayed transactions being displayed in Partner applications or delayed transaction prompts for in-app authentication

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

API Reference Documentation: To understand more about the impacted endpoint/s please read the following public documentation:
• https://docs.solarisgroup.com/api-reference/onboarding/webhooks/

In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.

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