UNPLANNED OUTAGE FOR CARD AUTHORISATION SERVICE

This incident has been resolved.

We are continuing to monitor for any further issues.

We are continuing to monitor for any further issues.

We would like inform that Service is back to normal for the reported unplanned outage. The fix is currently being monitored.

Partner Impact:
• Partners may experience issues with card authorisation for various card transaction types

Customer Impact :
• Customers may experience issues with card authorisation for the card transactions initiated by the customer

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.

An unplanned outage with card authorization has been identified, which may impact the ability to make payments using our services. Our team is actively working to restore the impacted services as soon as possible.

Partner Impact:
• Partners may experience issues with card authorisation for various card transaction types

Customer Impact :
• Customers may experience issues with card authorisation for the card transactions initiated by the customer

Disclaimer: Actual customer impact may vary, depending on each Partner's implementation of Solarisbank API services.

We apologize for any inconveniences this outage may have caused. In case of any questions or concerns, please contact us by sending an email at incidents@solarisbank.de or through our dedicated ticketing platform.