Outage in SolarWinds Observability

Degraded Data Ingestion [NA-02]

Resolved Minor
July 22, 2025 - Started 4 days ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with Logs/Metrics/Traces data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.
Components affected
SolarWinds Observability APM SolarWinds Observability Logs
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 07/22/2025 02:34AM

The data ingestion issue has been resolved and systems are stable.

INVESTIGATING 4 days ago - at 07/22/2025 01:44AM

We are currently investigating an issue with Logs/Metrics/Traces data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

INVESTIGATING 4 days ago - at 07/22/2025 12:44AM

We are currently investigating an issue with Logs/Metrics/Traces data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

INVESTIGATING 4 days ago - at 07/21/2025 11:48PM

We are currently investigating an issue with Logs/Metrics/Traces data ingestion. As a result of this issue, submitting new data through the API might fail temporarily. We’ll provide an update within the hour.

Latest SolarWinds Observability outages

Degraded Web Interface NA-01 - 14 days ago
Delayed Data Ingestion [NA-01] - 25 days ago
Delayed Data Ingestion [EU-01] - 29 days ago
Delayed Data Ingestion [NA-01] - about 1 month ago
Degraded Data Ingestion in NA-01 from Heroku platform - about 2 months ago

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