Outage in Solidgate

Elevated error rate in the reporting API due to an issue on the AWS side.

Resolved Major
January 22, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently experiencing an elevated error rate in our reporting service due to an underlying issue with AWS. This may have affected the accessibility and functionality of the service for some users. Our team is actively monitoring the situation and working closely with AWS to identify and resolve the root cause, ensuring the stability and reliability of our reporting services going forward.
Components affected
Solidgate Reporting
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/22/2025 07:41PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 01/22/2025 05:58PM

We are currently experiencing an elevated error rate in our reporting service due to an underlying issue with AWS. This may have affected the accessibility and functionality of the service for some users.
Our team is actively monitoring the situation and working closely with AWS to identify and resolve the root cause, ensuring the stability and reliability of our reporting services going forward.

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