Outage in Solidgate

Delay in recurring payment processing

Resolved Minor
March 31, 2025 - Started 27 days ago - Lasted 31 minutes
Official incident page

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Outage Details

We are currently experiencing a temporary delay in recurring payment processing. All orders are being processed successfully, with only a few CIT orders impacted. We will follow up with the affected merchants shortly.
Components affected
Solidgate Card Payments
Latest Updates ( sorted recent to last )
RESOLVED 27 days ago - at 03/31/2025 11:38AM

This incident, which involved a delay in recurring payment processing, has been fully resolved by the team.
Incident started at 11:01 AM and finished at 11:16 AM. We will follow up with the affected merchants shortly.
This incident has been resolved.

IDENTIFIED 27 days ago - at 03/31/2025 11:21AM

We are currently experiencing a temporary delay in recurring payment processing. All orders are being processed successfully, with only a few CIT orders impacted. We will follow up with the affected merchants shortly.

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