Outage in Solidgate

Service Availability Issues Affecting Payments

Resolved Major
April 16, 2025 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing service availability issues that are impacting payment processing. Our team is actively investigating the problem and will provide updates as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 04/16/2025 08:04AM

This incident, involving our payment infrastructure, has been fully resolved by the team.
Incident occurred from 9:48 to 10:06 due to a DDoS attack causing a brief US-West outage. Traffic spiked to several million RPS.
We’ll share a public post-mortem with details of the outage.
This incident has been fully resolved.

INVESTIGATING 11 days ago - at 04/16/2025 07:08AM

We are currently experiencing service availability issues that are impacting payment processing. Our team is actively investigating the problem and will provide updates as soon as possible.

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