Outage in Solidgate

Payment drop on the US payment form

Resolved Major
June 05, 2025 - Started 10 days ago - Lasted 37 minutes
Official incident page

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Outage Details

We are currently experiencing a payment drop on the US payment form, which may affect users trying to complete transactions. Our technical team is investigating the issue to restore full functionality as quickly as possible, and we appreciate your patience during this time. We will provide further updates as necessary.
Components affected
Solidgate Payment Form
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 06/05/2025 01:59PM

Problem solved.

Our team is actively investigating the impact.

We will continue to monitor the situation and provide updates as needed.

IDENTIFIED 10 days ago - at 06/05/2025 01:50PM

The cause has been found, the technical team is working on restoring functionality.

INVESTIGATING 10 days ago - at 06/05/2025 01:38PM

We are currently experiencing a payment drop on the US payment form, which may affect users trying to complete transactions. Our technical team is investigating the issue to restore full functionality as quickly as possible, and we appreciate your patience during this time. We will provide further updates as necessary.

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