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Outage in Solidgate

Payment form potential issues

Resolved Minor
May 06, 2026 - Started 23 days ago - Lasted 32 minutes
Official incident page

Incident Report

We have identified a partial performance degradation affecting the payment form. A fix is actively being deployed. We will follow up separately with a list of affected orders. No action is required.
Components affected
Solidgate Payment Form

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Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 05/06/2026 06:25PM

The issue has been resolved. Impact was limited to the US region. The payment form is operating normally.
The incident was active from 17:47 to 18:06 UTC. We will reach out directly to affected merchants with a list of impacted orders.

IDENTIFIED 23 days ago - at 05/06/2026 06:06PM

We have identified a partial performance degradation affecting the payment form. A fix is actively being deployed.
We will follow up separately with a list of affected orders. No action is required.

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