Outage in Solidgate
Card Payment Processing Delays
Resolved MinorIncident Report
We experienced delays in callback handling for card payment operations between approximately 12:19 UTC and 12:37 UTC today. The issue has been resolved, and all operations are now processing normally. We are continuing to monitor the system closely to ensure ongoing stability. During this period, settle, refund, and void operations were processing slower than normal, with some transactions taking over 30 seconds to complete.
Components affected
Solidgate Card PaymentsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 07/08/2026 02:27PM
This incident has been resolved.
MONITORING
10 days ago - at 07/08/2026 01:12PM
We experienced delays in callback handling for card payment operations between approximately 12:19 UTC and 12:37 UTC today. The issue has been resolved, and all operations are now processing normally. We are continuing to monitor the system closely to ensure ongoing stability. During this period, settle, refund, and void operations were processing slower than normal, with some transactions taking over 30 seconds to complete.
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