Outage in Sonar
Sonar Phone System Down
Resolved MinorIncident Report
Summary AI Generated
Sonar's phone system experienced a ~1.4-hour outage that prevented both incoming and outgoing calls for the support team. The issue was escalated to the phone service provider, with email support offered as an alternative during the disruption. The incident was fully resolved approximately 80 minutes after it was identified.
The Sonar phone system is currently experiencing an outage, impacting both incoming and outgoing calls for our support team. We have escalated the issue with our phone service provider, and they are actively working to identify and resolve the problem.
In the meantime, if you need assistance, please contact our Support team by email at support@sonar.software.
We apologize for the inconvenience and appreciate your patience while this issue is being resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/15/2026 06:58PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 09/15/2026 05:38PM
The Sonar phone system is currently experiencing an outage, impacting both incoming and outgoing calls for our support team. We have escalated the issue with our phone service provider, and they are actively working to identify and resolve the problem.
In the meantime, if you need assistance, please contact our Support team by email at support@sonar.software.
We apologize for the inconvenience and appreciate your patience while this issue is being resolved.
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