Outage in SonicWall
Degradation of DNS performance for SIA customers
Resolved MinorIncident Report
We are currently investigating an issue with an upstream provider that is failing to return category information for certain domains. As a result, you may experience inconsistent policy application for domains that are not currently cached.
Our engineering team is actively working with the upstream provider to restore full categorization functionality as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 03/13/2026 07:41PM
The incident has been resolved.
IDENTIFIED
5 months ago - at 03/13/2026 04:31PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
5 months ago - at 03/13/2026 04:30PM
We are currently investigating an issue with an upstream provider that is failing to return category information for certain domains. As a result, you may experience inconsistent policy application for domains that are not currently cached.
Our engineering team is actively working with the upstream provider to restore full categorization functionality as quickly as possible.
Latest SonicWall outages
Service degradation - 6 days ago
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Pop selection issue - about 1 month ago
General Connectivity Issues - 2 months ago
Global-Edge maintenance to address resource contention - 2 months ago
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