Outage in SonoSuite
Log-in issues for clientes with OTP
Resolved MinorIncident Report
We have identified a problem with the OTP system that impacts the log in process in the platform, impacting clients with this feature enabled.
The problem is isolated and clearly identified, and the team is working on solving it.
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 02/05/2026 11:11AM
The issues affecting OTP have been successfully addressed, and services are back to normal.
MONITORING
19 days ago - at 02/05/2026 09:14AM
We are actively monitoring the situation regarding OTP.
All systems are working again and the system is fully recovered.
Our team is working to ensure stability and tracking that everything is working as expected.
IDENTIFIED
19 days ago - at 02/05/2026 09:03AM
We have identified a problem with the OTP system that impacts the log in process in the platform, impacting clients with this feature enabled.
The problem is isolated and clearly identified, and the team is working on solving it.
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