Outage in Soomo Learning
Intermittent site unavailability
Resolved Major
March 11, 2021 - Started about 4 years ago
Official incident page
Official incident page
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Outage Details
We have sporadic reports of users unable to access to our web platform, and it appear the cause is a DNS outage of some kind. We are investigating, and will update this page with more information when it becomes available.
Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 03/11/2021 01:24AM
All our alerts have resolved, and we've received no further reports from users experiencing access issues. If you encounter any further issues, please contact support@soomolearning.com.
MONITORING
about 4 years ago - at 03/11/2021 01:04AM
We are seeing improvements in DNS resolution, and all our services are operating as expected. We continue to monitor.
INVESTIGATING
about 4 years ago - at 03/11/2021 12:36AM
We have sporadic reports of users unable to access to our web platform, and it appear the cause is a DNS outage of some kind. We are investigating, and will update this page with more information when it becomes available.
Latest Soomo Learning outages
Degraded Performance of Soomo Messenger and Help Center Articles - 12 months ago
Connectivity issues - over 1 year ago
Issues with paper downloading & submission features - almost 2 years ago
Site availability is reduced - about 2 years ago
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