Outage in Soomo Learning
Degraded Performance of Soomo Messenger and Help Center Articles
Resolved Minor
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Outage Details
Components affected
Soomo Learning Soomo MessengerLatest Updates ( sorted recent to last )
Soomo’s Messenger and Help Center provider, Intercom, now shows that their services have completely recovered. We believe this incident is now concluded. Please reach out to our Support team at support@soomolearning.com if you experience any further issues.
Soomo’s Messenger and Help Center provider, Intercom, started experiencing degraded performance at 11:00 a.m. ET. Intercom now shows that their services are recovering, but some users may not be able to load the Soomo Messenger or our Help Center articles. We will continue to monitor this until the issue is resolved.
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