Outage in Soomo Learning
Degraded Performance of Soomo Messenger and Help Center Articles
Resolved MinorIncident Report
Soomo’s Messenger and Help Center provider, Intercom, started experiencing degraded performance at 11:00 a.m. ET. Intercom now shows that their services are recovering, but some users may not be able to load the Soomo Messenger or our Help Center articles. We will continue to monitor this until the issue is resolved.
Components affected
Soomo Learning Soomo MessengerTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 05/29/2024 05:37PM
Soomo’s Messenger and Help Center provider, Intercom, now shows that their services have completely recovered. We believe this incident is now concluded. Please reach out to our Support team at support@soomolearning.com if you experience any further issues.
MONITORING
almost 2 years ago - at 05/29/2024 04:55PM
Soomo’s Messenger and Help Center provider, Intercom, started experiencing degraded performance at 11:00 a.m. ET. Intercom now shows that their services are recovering, but some users may not be able to load the Soomo Messenger or our Help Center articles. We will continue to monitor this until the issue is resolved.
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