Outage in Sophos
Important Sophos Notification Regarding: Sophos Support Portal and Partner Portal
Resolved MinorIncident Report
Summary AI Generated
Sophos experienced a 2.1-hour incident caused by a third-party service provider issue that resulted in intermittent access problems for the Partner Portal and Support Portal. Sophos teams worked with the vendor to investigate and restore service.
We are currently experiencing an issue with a third-party service provider that is causing intermittent access problems for some users. As a result, customers may experience difficulties accessing the Partner Portal and Support Portal. Our teams are actively working with the vendor to investigate the issue and restore full service as quickly as possible.We will continue to provide updates as more information becomes available.
Components affected
Sophos Components Sophos Other Services Sophos Partner Portal Sophos Support PortalTrusted by 1,000+ teams
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INFORMATIONAL
about 12 hours ago - at 09/16/2026 08:50AM
We are currently experiencing an issue with a third-party service provider that is causing intermittent access problems for some users. As a result, customers may experience difficulties accessing the Partner Portal and Support Portal. Our teams are actively working with the vendor to investigate the issue and restore full service as quickly as possible.We will continue to provide updates as more information becomes available.
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