Outage in Soracom

Connectivity issue affecting SORACOM Air for Sigfox

Resolved Major
May 02, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

(English follows Japanese) Sigfox Network の通信障害の影響により、SORACOM Air for Sigfox の通信遅延や転送失敗の増加を観測しています。エンジニアチームが SORACOM プラットフォームのトラフィック状況を監視しています。 Sigfox の障害レポート( https://status.unabiz.com/incidents/09th7mr6qdhw )もあわせてご確認ください。 --- Due to an issue on the Sigfox network, we are observing that some messages are processed with more latency than usual while others are not being delivered. Our engineers are closely monitoring the performance of the network to restore normal operation. You may find more details on the Sigfox status page here: https://status.unabiz.com/incidents/09th7mr6qdhw
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/02/2023 03:19PM

(English follows Japanese)
日本時間 2023-05-02 21:13 頃より SORACOM Air for Sigfox がご利用しづらい事象が発生していました。事象の復旧と経過観察が完了しており、現在は平常通りご利用いただけます。このたびはご迷惑をおかけし、誠に申し訳ございませんでした。

---

The connectivity issue affecting SORACOM Air for Sigfox, which began at 2023-05-02 12:13 UTC has been resolved. The service is now operating normally. We sincerely apologize for any inconvenience caused during this time.

MONITORING over 1 year ago - at 05/02/2023 02:04PM

(English follows Japanese)

SORACOM Air for Sigfox で発生している問題について、現在までに回復傾向にあることを確認しております。Sigfox の障害レポート( https://status.unabiz.com/incidents/09th7mr6qdhw )もあわせてご確認ください。
事象に進展があり次第、または 日本時間 2023-05-03 00:00 までを目途に、あらためてこのページでお知らせいたします。

---

Regarding the issue Affecting SORACOM Air for Sigfox, we have confirmed a recovery trend so far. You may find more details on the Sigfox status page here: https://status.unabiz.com/incidents/09th7mr6qdhw
We will update this page once there is any progress, or no later than 2022-05-02 15:00 UTC.

IDENTIFIED over 1 year ago - at 05/02/2023 01:32PM

(English follows Japanese)

Sigfox Network の通信障害の影響により、SORACOM Air for Sigfox の通信遅延や転送失敗の増加を観測しています。エンジニアチームが SORACOM プラットフォームのトラフィック状況を監視しています。
Sigfox の障害レポート( https://status.unabiz.com/incidents/09th7mr6qdhw )もあわせてご確認ください。

---
Due to an issue on the Sigfox network, we are observing that some messages are processed with more latency than usual while others are not being delivered.
Our engineers are closely monitoring the performance of the network to restore normal operation.
You may find more details on the Sigfox status page here: https://status.unabiz.com/incidents/09th7mr6qdhw

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