Outage in Sorry

Routine Cache Maintenance

Resolved Major
May 15, 2025 - Started 6 months ago - Lasted 5 days
Official incident page

Incident Report

Our platform provider will perform routine maintenance to our cache cluster on May 15th during our agreed maintenance window of 09:00 - 13:00 UTC. We do not anticipate any substantial downtime. However, the management UI and REST API may...

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Latest Sorry outages

Management UI performance degradation - 20 days ago
Notification delivery delays - 20 days ago
Support replies may be delayed (Help Scout issue) - 20 days ago
SMS delivery issues via Twilio - 20 days ago
Routine Cache Maintenance - about 1 month ago

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