Outage in Sorry

SMS delivery issues via Twilio

Resolved Major
October 20, 2025 - Started 9 days ago - Lasted about 3 hours
Official incident page

Incident Report

We’re aware of an ongoing issue impacting SMS delivery for customers using our Twilio integration. Twilio has confirmed they are experiencing outages across multiple products due to an ongoing incident with AWS in the US1 region...

Need to monitor Sorry outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required

Latest Sorry outages

Management UI performance degradation - 8 days ago
Notification delivery delays - 8 days ago
Support replies may be delayed (Help Scout issue) - 9 days ago
Routine Cache Maintenance - 19 days ago
Major Database Upgrades - about 1 month ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook