Outage in Sorry

Routine Database Maintenance

Resolved Major
December 23, 2025 - Started 5 days ago - Lasted about 1 hour
Official incident page

Incident Report

Our platform provider will perform routine maintenance to our database cluster on Tue, 23rd December 2025 during our agreed maintenance window of 09:00 - 13:00 UTC. We do not anticipate any substantial downtime. However, the management...

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Latest Sorry outages

Management UI performance degradation - 2 months ago
Notification delivery delays - 2 months ago
Support replies may be delayed (Help Scout issue) - 2 months ago
SMS delivery issues via Twilio - 2 months ago
Routine Cache Maintenance - 3 months ago

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