Outage in Spare Platform
Spare Support Ticketing System Down
Resolved MajorIncident Report
Our Support Ticketing System provider is currently experiencing a Major Service Disruption affecting all of our Customer-facing communication channels. If you happen to have any service disruption related to Spare Platform or Rider/Driver Apps, please contact us at our Outage Phone Line. We apologize for any inconveniences or delays in communication.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 01/09/2026 10:17PM
Our Support Ticketing System is now fully back online, and all communication channels have been restored. Thank you for your patience.
INVESTIGATING
about 1 month ago - at 01/09/2026 08:53PM
Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
INVESTIGATING
about 1 month ago - at 01/09/2026 08:43PM
Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
INVESTIGATING
about 1 month ago - at 01/09/2026 08:28PM
Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
INVESTIGATING
about 1 month ago - at 01/09/2026 08:03PM
Our Support Ticketing System provider continues to experience a Major Service Disruption, and all customer-facing communication channels remain unavailable. We are monitoring the situation closely as the provider works toward a resolution. If you experience any service disruption related to the Spare Platform or Rider/Driver Apps, please continue to contact us via our Outage Phone Line.
INVESTIGATING
about 1 month ago - at 01/09/2026 07:56PM
Our Support Ticketing System provider is currently experiencing a Major Service Disruption affecting all of our Customer-facing communication channels. If you happen to have any service disruption related to Spare Platform or Rider/Driver Apps, please contact us at our Outage Phone Line. We apologize for any inconveniences or delays in communication.
Latest Spare Platform outages
Service Disruption: Mapbox Navigation Errors - 17 days ago
Stop pages are unresponsive and loading slowly. - 28 days ago
Spare Support Ticketing System Down - about 1 month ago
General Slowness Affecting Spare Platform - 2 months ago
EAM Service Disruption - 2 months ago
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