Outage in Spare Platform

General Slowness Affecting Spare Platform

Resolved Minor

December 15, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating issues related to general slowness within the Spare Admin Platform. Users might be seeing Timeout errors and long loading times. Our Engineering Team is promptly working to resolve this incident, appreciate your patience throughout the investigation phase.

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 12/15/2025 11:16PM

The service degradation for the Spare Admin Platform has been resolved. Our Engineering Team has identified that services are now fully operational, and no further action is due at the moment. If any of the users from your organization is still experiencing slowness, perform a hard-refresh on the browser and contact Spare Support if any other not expected behaviours arise.

MONITORING 2 months ago - at 12/15/2025 11:07PM

Our Engineering Team has found out that database errors for the services affected today have been stabilized after a fix for the issue was deployed. Some users might still be experiencing general slowness, we continue to monitor the behaviour of the affected components.

MONITORING 2 months ago - at 12/15/2025 11:00PM

MONITORING 2 months ago - at 12/15/2025 10:59PM

INVESTIGATING 2 months ago - at 12/15/2025 10:57PM