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Outage in Spare Platform

Scout AI Experiencing Performance Issues

Resolved Minor
March 26, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

A Service Disruption within the third-party provider for Scout AI has been identified and our Engineering Team is monitoring the issue. This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/26/2026 11:20PM

The Service Disruption affecting Scout AI agent has been resolved on our third-party vendor's end.

Partner Success Managers will follow up in the coming days with additional details. We apologize for any inconveniences this may have created — and appreciate your partnership & patience while we worked on this.

MONITORING about 1 month ago - at 03/26/2026 11:05PM

An ongoing Service Disruption within the third-party provider for Scout AI is active and our Engineering Team is monitoring the issue.

This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.

MONITORING about 1 month ago - at 03/26/2026 11:04PM

An ongoing Service Disruption within the third-party provider for Scout AI is active and our Engineering Team is monitoring the issue.

This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.

MONITORING about 1 month ago - at 03/26/2026 11:01PM

A Service Disruption within the third-party provider for Scout AI has been identified and our Engineering Team is monitoring the issue.

This might result in delays or disruptions when trying to use the Scout AI Agent, we apologize for any inconveniences this might stem on your side.

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