Outage in Sparkcentral

Issues related to Meta related products (Facebook, Instagram, Whatsapp, Threads)

Resolved Major
December 11, 2024 - Started 11 days ago - Lasted about 9 hours
Official incident page

Need to monitor Sparkcentral outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sparkcentral, and never miss an outage again.
Start Free Trial

Outage Details

Hey there. Meta is experiencing issues that may impact certain tools in Hootsuite. You may encounter issues with Facebook, Instagram, Whatsapp or Threads in Hootsuite. Our team are actively monitoring these issues on our side. Thank you in advance for your understanding.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 12/12/2024 02:59AM

We are able to confirm that the issues with Meta-related products have been resolved. Meta services are up and running again, and Meta-related product success rates in Hootsuite have returned to operational levels. Thank you for your patience.

MONITORING 10 days ago - at 12/11/2024 11:11PM

Meta continues to flag significant disruptions across multiple API services from their status page, https://metastatus.com/. We are able to confirm that error rates for Meta-related products like Facebook, Instagram, Threads, or WhatsApp are now declining in Hootsuite. These disruptions may continue as Meta finalizes a resolution.

MONITORING 11 days ago - at 12/11/2024 07:26PM

Meta has acknowledged the significant disruption across multiple API services from their status page, https://metastatus.com/.

These disruptions may affect several product areas of Hootsuite (authenticating a social network account, publishing, Inbox 2.0, Hootsuite Listening, Sparkcentral). Our teams are actively monitoring these issues on our side. Thank you in advance for your understanding and patience.

MONITORING 11 days ago - at 12/11/2024 07:00PM

Meta's services are currently experiencing some disruptions that are impacting certain tools in Hootsuite. Meta related products like Facebook, Instagram, Threads or Whatsapp may encounter issues in Hootsuite. This may impact tools like, Inbox 2.0, publishing content to Meta (Facebook & Instagram), Hootsuite Listening and Sparkcentral.

Our team are actively monitoring this situation. We thank you for your patience and understanding.

INVESTIGATING 11 days ago - at 12/11/2024 06:30PM

Hey there. Meta is experiencing issues that may impact certain tools in Hootsuite. You may encounter issues with Facebook, Instagram, Whatsapp or Threads in Hootsuite. Our team are actively monitoring these issues on our side. Thank you in advance for your understanding.

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime