Outage in Sparkcentral

Instagram code-like text being sent out as an automated response

Resolved Minor
December 17, 2024 - Started 5 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We have recently observed an issue impacting Instagram Direct Messages and story mentions in Inbox due to difficulties on Meta's side. The problem, which began on December 16 at approximately 4:30 PM PST, caused some automated responses to send code-like text. Meta's engineering team has implemented a fix, and we are actively monitoring the situation to ensure it remains resolved.
Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 12/17/2024 09:10AM

All Systems Functioning Normally.

MONITORING 5 days ago - at 12/17/2024 07:41AM

We have recently observed an issue impacting Instagram Direct Messages and story mentions in Inbox due to difficulties on Meta's side. The problem, which began on December 16 at approximately 4:30 PM PST, caused some automated responses to send code-like text.

Meta's engineering team has implemented a fix, and we are actively monitoring the situation to ensure it remains resolved.

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