Outage in SparkPost

SparkPost billing services performance degradation

Resolved Minor
August 04, 2022 - Started about 3 years ago - Lasted about 6 hours
Official incident page

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Outage Details

Customers using billing services in the SparkPost application are seeing slowness and some pages are timing out. This incident does not impact the SparkPost sending APIs or outbound message delivery.
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/05/2022 12:26AM

Our 3rd party vendor is reporting improving performance and stability. We will keep monitoring until fully resolved.

IDENTIFIED about 3 years ago - at 08/04/2022 07:34PM

We are still currently seeing some degraded performance due to an issue with our 3rd party provider. We will update again when more information is available.

MONITORING about 3 years ago - at 08/04/2022 06:43PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 3 years ago - at 08/04/2022 06:17PM

Customers using billing services in the SparkPost application are seeing slowness and some pages are timing out.
This incident does not impact the SparkPost sending APIs or outbound message delivery.

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