Outage in SparkPost

Elevated 5xx Transmissions API error rates and latency for some SparkPost and SparkPost Enterprise customers (EU hosted only)

Resolved Minor
November 29, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the US.
Components affected
SparkPost Transmissions API - EUROPE

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 11/29/2022 07:53PM

This incident has been resolved.

MONITORING almost 3 years ago - at 11/29/2022 07:25PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 11/29/2022 07:00PM

We are experiencing an elevated level of errors and latency on the Transmissions API (injection API) for some SparkPost and SparkPost Enterprise customers. Please retry any 5xx error.

Note: This issue does not impact our SparkPost customers hosted in the US.

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