Outage in SparkPost

Emergency Maintenance: Upgrade of data processing service in EU region

Resolved Minor
January 03, 2023 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

We are currently performing an emergency maintenance activity on a component of the data processing service in the EU region. Some customers may observe delays in availability of message event data available via the Events API and webhooks. The following components are not impacted: Transmissions API, outbound message delivery
Components affected
SparkPost Event Webhooks - EUROPE SparkPost Events API - EUROPE
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/04/2023 12:17AM

This emergency maintenance activity is complete.

IDENTIFIED almost 2 years ago - at 01/03/2023 11:54PM

We are currently performing an emergency maintenance activity on a component of the data processing service in the EU region. Some customers may observe delays in availability of message event data available via the Events API and webhooks.

The following components are not impacted: Transmissions API, outbound message delivery

Latest SparkPost outages

Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (EU hosted only) - 9 days ago
Elevated 5xx error rates on engagement service for SparkPost customers (US hosted only) - 9 days ago
SparkPost application (webUI) errors on some pages - 27 days ago
Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only) - about 1 month ago
Outbound message delivery is delayed/slow for some SparkPost customers (EU hosted only) - about 1 month ago

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