Outage in SparkPost

Elevated opens and clicks for messages delivered to Office 365 addresses

Resolved Minor
February 09, 2024 - Started over 1 year ago - Lasted 3 days
Official incident page

Incident Report

Some customers continue to report elevated opens and clicks from Office 365 addresses. We continue to engage with Microsoft and we have escalated this issue. We will provide updates via this Incident when we receive updates from Microsoft; the next update will be no later than 1 pm EST Monday.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/12/2024 04:15PM

This incident has been resolved - customers are no longer observing an elevated number of opens and clicks from Office 365 addresses.

MONITORING over 1 year ago - at 02/09/2024 09:29PM

Some customers continue to report elevated opens and clicks from Office 365 addresses. We continue to engage with Microsoft and we have escalated this issue. We will provide updates via this Incident when we receive updates from Microsoft; the next update will be no later than 1 pm EST Monday.

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