Outage in SparkPost

Yahoo Missing Spam Complaints

Resolved Minor
September 27, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

Yahoo had an issue with their new FBL process that resulting in spam complaints not being sent. They have identified the issue and rolled back their recent changes. They are reporting spam complaints have started being sent now and there will be duplicate spam complaints from the last 2 days.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/27/2024 10:16PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/27/2024 05:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 09/27/2024 05:47PM

Yahoo had an issue with their new FBL process that resulting in spam complaints not being sent. They have identified the issue and rolled back their recent changes. They are reporting spam complaints have started being sent now and there will be duplicate spam complaints from the last 2 days.

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