Outage in SparkPost

Yahoo Missing Spam Complaints

Resolved Minor
September 27, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Yahoo had an issue with their new FBL process that resulting in spam complaints not being sent. They have identified the issue and rolled back their recent changes. They are reporting spam complaints have started being sent now and there will be duplicate spam complaints from the last 2 days.
Components affected
SparkPost Mailbox Provider Service Interruption
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/27/2024 10:16PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/27/2024 05:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/27/2024 05:47PM

Yahoo had an issue with their new FBL process that resulting in spam complaints not being sent. They have identified the issue and rolled back their recent changes. They are reporting spam complaints have started being sent now and there will be duplicate spam complaints from the last 2 days.

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