Outage in SparkPost

Yahoo Missing Spam Complaints

Resolved Minor
September 27, 2024 - Started about 2 months ago - Lasted about 5 hours
Official incident page

Need to monitor SparkPost outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including SparkPost, and never miss an outage again.
Start Free Trial

Outage Details

Yahoo had an issue with their new FBL process that resulting in spam complaints not being sent. They have identified the issue and rolled back their recent changes. They are reporting spam complaints have started being sent now and there will be duplicate spam complaints from the last 2 days.
Components affected
SparkPost Mailbox Provider Service Interruption
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/27/2024 10:16PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/27/2024 05:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/27/2024 05:47PM

Yahoo had an issue with their new FBL process that resulting in spam complaints not being sent. They have identified the issue and rolled back their recent changes. They are reporting spam complaints have started being sent now and there will be duplicate spam complaints from the last 2 days.

Latest SparkPost outages

Elevated 5xx for Engagement Tracker for SparkPost customers (US hosted only) - about 19 hours ago
Outbound message delivery is delayed/slow for some SparkPost customers (US hosted only) - 6 days ago
Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (EU hosted only) - 16 days ago
Elevated 5xx error rates on engagement service for SparkPost customers (US hosted only) - 16 days ago
SparkPost application (webUI) errors on some pages - about 1 month ago

The best way to monitor SparkPost and all your third-party services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3273 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE