Outage in SparkPost

SMTP message delivery is delayed/slow for some SparkPost customers (US hosted only)

Resolved Minor
November 11, 2025 - Started 18 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)
Components affected
SparkPost SMTP Delivery - USA

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 11/11/2025 04:10PM

This incident has been resolved.

IDENTIFIED 18 days ago - at 11/11/2025 03:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 18 days ago - at 11/11/2025 02:51PM

We are investigating an increase in delivery latency for some outbound messages. (NOTE: This does not impact our customers hosted in the EU.)

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