Outage in Speechmatics

Batch SaaS US1 - API call failures

Resolved Major

January 06, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently experiencing an outage in our Batch SaaS US1 region. Customers may see API call failures and delays. Our team is currently working to restore availability and normal performance levels. We apologise for any inconvenience.

Components affected

Speechmatics Batch Cloud - US

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/06/2026 11:55PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/06/2026 10:50PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 01/06/2026 10:13PM

The service outage in Batch SaaS US1 has now been mitigated.

Customers may see delays and experience degraded performance. We recommend using Batch SaaS US2 region until US1 is fully operational.

We are working on restoring service to normal operational status in Batch SaaS US1.

IDENTIFIED about 1 month ago - at 01/06/2026 09:30PM

The issue has been identified and a fix is being implemented.

We recommend using Batch SaaS US2 region until US1 is fully operational.

We apologise for any inconvenience.

INVESTIGATING about 1 month ago - at 01/06/2026 09:08PM

We’re currently experiencing an outage in our Batch SaaS US1 region. Customers may see API call failures and delays.

Our team is currently working to restore availability and normal performance levels.

We apologise for any inconvenience.

Latest Speechmatics outages

Transient Capacity Constraint - Realtime SaaS USA - 5 days ago

Slow processing of jobs in Batch SaaS US1 endpoint - 14 days ago

Billing page unavailable - 20 days ago

Batch SaaS US1 - API call slowness and failures - about 1 month ago

Increased connect time to Realtime SaaS - US - 2 months ago

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