Outage in Speechmatics

Batch SaaS US1 - API call slowness and failures

Resolved Minor

January 07, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays. Our team is currently working to restore availability and normal performance levels. We recommend using Batch SaaS US2 region until US1 is fully operational. We apologise for any inconvenience.

Components affected

Speechmatics Batch Cloud - US

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/07/2026 09:45AM

This incident has been resolved.

MONITORING about 1 month ago - at 01/07/2026 07:39AM

We have implemented mitigation measures, and the service has recovered. US1 Batch SaaS is currently operational.

INVESTIGATING about 1 month ago - at 01/07/2026 06:55AM

We’re currently experiencing an degraded performance in our Batch SaaS US1 region. Customers may see API call failures and delays.

Our team is currently working to restore availability and normal performance levels.

We recommend using Batch SaaS US2 region until US1 is fully operational.

We apologise for any inconvenience.

Latest Speechmatics outages

Transient Capacity Constraint - Realtime SaaS USA - 4 days ago

Slow processing of jobs in Batch SaaS US1 endpoint - 13 days ago

Billing page unavailable - 19 days ago

Batch SaaS US1 - API call failures - about 1 month ago

Increased connect time to Realtime SaaS - US - 2 months ago

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