Outage in Spektrix

Issues sending dotdigital campaigns

Resolved Minor

June 05, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

Dotdigital identified issues in their upgrade this morning which caused some mailings to fail. They were able to identify the problem and implement a fix. Having now monitored the system for a period of time, they are confident this has been resolved. We will monitor to confirm that all 10am scheduled mailings run successfully. Please do reach out to support@spektrix.com if you have any questions or require any further support.

Components affected

Spektrix dotdigital

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 06/05/2024 09:07AM

We can see that 10am scheduled mailings sent as expected, so we're happy to mark this as resolved. If you need any further support or have any questions, please don't hesitate to reach out to support@spektrix.com

MONITORING over 1 year ago - at 06/05/2024 08:23AM

Dotdigital identified issues in their upgrade this morning which caused some mailings to fail. They were able to identify the problem and implement a fix. Having now monitored the system for a period of time, they are confident this has been resolved.

We will monitor to confirm that all 10am scheduled mailings run successfully.

Please do reach out to support@spektrix.com if you have any questions or require any further support.

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