Outage in Spektrix

System Slowness and Error Screens

Resolved Minor
June 04, 2025 - Started 2 days ago - Lasted about 4 hours
Official incident page

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Outage Details

We're aware and investigating reports of slowness clicking around the system and error screens. We'll keep you updated as we know more.
Components affected
Spektrix System - UK/IE
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 06/04/2025 01:24PM

Since experiencing the system slowness and error screens that some of you experienced this morning, we've continued to see system speeds remain stable and we're confident that system issues have been resolved.
To further understand the root cause of the slowness, we're in active conversation with one of our service providers, Microsoft. We'll continue working with them to investigate and take any necessary steps to prevent reoccurrence.

MONITORING 2 days ago - at 06/04/2025 10:14AM

System slowness and error screens happened between 10:48 - 10:55 BST. Speeds have continued to remain as expected and we're continuing to monitor the system closely. If you have any questions or need support with anything, please don't hesitate to reach the our team at support@spektrix.com !

INVESTIGATING 2 days ago - at 06/04/2025 10:03AM

We're seeing system speeds come back to normal and a reduction in error screens whilst we continue our investigations - we'll continue to update here with our progress.

INVESTIGATING 2 days ago - at 06/04/2025 09:56AM

We're aware and investigating reports of slowness clicking around the system and error screens. We'll keep you updated as we know more.

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