Outage in Spektrix

System error screens and slowness

Resolved Major

January 14, 2026 - Started 3 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware that you may be experiencing slowness or error screens while navigating the Spektrix system. We're currently investigating as a priority and will update here regularly.

Components affected

Spektrix APIs - UK/IE Spektrix APIs - US/CAN Spektrix System - US/CAN Spektrix System - UK/IE

Trusted by 1000+ teams

Need to monitor Spektrix outages?

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the moment something breaks.

Ready to take control?

Start Free Trial

No credit card required

Set up in 2 minutes

14-day free trial

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/14/2026 03:25PM

From 14:00 GMT / 09:00 EST to 14:45 GMT / 09:45 EST we are aware that you may have been experiencing slowness and error screens while navigating the Spektrix system. We’re confident that the system is now performing as expected.

Thank you for your patience and understanding while we worked on a fix for this issue. Please reach out to our support team if you require anything further.

MONITORING 3 months ago - at 01/14/2026 02:59PM

From 14:00 GMT / 09:00 EST to 14:45 GMT / 09:45 EST we are aware that you may have been experiencing system slowness and error screens while navigating the Spektrix system.

Since implementing a fix, we are seeing the Spektrix system return to regular speeds and we’ll continue to monitor the system closely.

MONITORING 3 months ago - at 01/14/2026 02:47PM

Since 14:00 GMT / 09:00 EST we are aware that you may be experiencing system slowness and error screens while navigating the Spektrix system.

We have investigated this behaviour and have established the cause. We’re working on a fix and will continue to keep you updated.

INVESTIGATING 3 months ago - at 01/14/2026 02:33PM

We are aware that you may be experiencing slowness or error screens while navigating the Spektrix system. We're currently investigating as a priority and will update here regularly.

Latest Spektrix outages

Intermittent slowness processing chip and pin transactions - UK/IE Opayo - 25 days ago

Issues printing tickets - about 1 month ago

Moneris Payment Processing - about 2 months ago

Issues with Support Center Form submissions - 2 months ago

Issue with sending system emails - 2 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook