Outage in Spektrix

System error screens and slowness

Resolved Major
January 14, 2026 - Started 2 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware that you may be experiencing slowness or error screens while navigating the Spektrix system. We're currently investigating as a priority and will update here regularly.
Components affected
Spektrix APIs - UK/IE Spektrix System - UK/IE Spektrix APIs - US/CAN Spektrix System - US/CAN

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 01/14/2026 03:25PM

From 14:00 GMT / 09:00 EST to 14:45 GMT / 09:45 EST we are aware that you may have been experiencing slowness and error screens while navigating the Spektrix system. We’re confident that the system is now performing as expected.

Thank you for your patience and understanding while we worked on a fix for this issue. Please reach out to our support team if you require anything further.

MONITORING 2 days ago - at 01/14/2026 02:59PM

From 14:00 GMT / 09:00 EST to 14:45 GMT / 09:45 EST we are aware that you may have been experiencing system slowness and error screens while navigating the Spektrix system.

Since implementing a fix, we are seeing the Spektrix system return to regular speeds and we’ll continue to monitor the system closely.

MONITORING 2 days ago - at 01/14/2026 02:47PM

Since 14:00 GMT / 09:00 EST we are aware that you may be experiencing system slowness and error screens while navigating the Spektrix system.

We have investigated this behaviour and have established the cause. We’re working on a fix and will continue to keep you updated.

INVESTIGATING 2 days ago - at 01/14/2026 02:33PM

We are aware that you may be experiencing slowness or error screens while navigating the Spektrix system. We're currently investigating as a priority and will update here regularly.

Latest Spektrix outages

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API issue with syncing between Spektrix and websites - 2 months ago
System slowness and error screens - 2 months ago

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