Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Spiff

Degradation in Reporting Data Updates

Resolved Major
May 06, 2025 - Started about 1 year ago - Lasted about 19 hours
Official incident page

Incident Report

We are currently investigating an issue with data updates to Custom Reports, Advanced Analytics, and Expense Reports.
Components affected
Spiff Analytics Spiff Reporting
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 05/07/2025 03:26PM

This incident has been resolved.

MONITORING about 1 year ago - at 05/06/2025 11:30PM

EU and US are now in a Stable state and we are monitoring reporting jobs

IDENTIFIED about 1 year ago - at 05/06/2025 11:19PM

EU servers are now updating Reports and in a Stable state. US update is rolling out soon

IDENTIFIED about 1 year ago - at 05/06/2025 10:44PM

The issue has been identified and a patch is being deployed. The underlying issue is all Custom Reports, Advanced Analytics (DataCloud only), and Expense Reports in EU and US are not refreshing since yesterday (5/6 9:00pm UTC).

INVESTIGATING about 1 year ago - at 05/06/2025 09:08PM

We are currently investigating an issue with data updates to Custom Reports, Advanced Analytics, and Expense Reports.

Latest Spiff outages

Spiff experiencing slowdowns - over 1 year ago
Statement recalculations error - over 1 year ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook