Outage in Splashtop

Intermittently unable to reach Splashtop Servers on EU stack

Resolved Minor
January 16, 2024 - Started over 1 year ago - Lasted 38 minutes
Official incident page

Incident Report

Intermittently experiencing unable to reach server error from EU stack. The team is actively working on investigating this issue.
Components affected
Splashtop remote desktop service
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/16/2024 09:46AM

This incident has been resolved.

MONITORING over 1 year ago - at 01/16/2024 09:23AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 01/16/2024 09:10AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/16/2024 09:09AM

Intermittently experiencing unable to reach server error from EU stack. The team is actively working on investigating this issue.

Latest Splashtop outages

Intermittently unable to reach Splashtop Servers (Global stack) - 4 months ago
Intermittent connectivity issue in Taiwan region - 9 months ago
Service interruption in Japan region - about 1 year ago
Service interruption - about 1 year ago
Intermittently unable to reach Splashtop Servers on EU stack - over 1 year ago

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