Outage in Splashtop
(Global & EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Resolved MajorIncident Report
Summary AI Generated
Splashtop experienced a major server issue that prevented users from logging into Splashtop applications and accessing the web consoles (my.splashtop.com and my.splashtop.eu). The incident affected the remote desktop service, web consoles in both global and EU regions, and the Mirroring360 service. The issue was identified, fixed, and fully resolved within 1.1 hours.
Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Components affected
Splashtop remote desktop service Splashtop web console (my.splashtop.com) Splashtop web console in EU (my.splashtop.eu) Splashtop Mirroring360 serviceNeed to monitor Splashtop outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 02/26/2026 11:51AM
This incident has been resolved.
MONITORING
6 days ago - at 02/26/2026 11:30AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
6 days ago - at 02/26/2026 11:05AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
6 days ago - at 02/26/2026 10:57AM
Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Latest Splashtop outages
Unable to reach Splashtop Servers (Global stack) - about 2 months ago
Intermittently unable to log in Splashtop app - 3 months ago
Intermittent connectivity issue in Taiwan region - about 1 year ago
Service interruption in Japan region - over 1 year ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
