Outage in Splashtop
(Global & EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Resolved MajorIncident Report
Summary AI Generated
Splashtop experienced a major server issue that prevented users from logging into Splashtop applications and accessing the web consoles (my.splashtop.com and my.splashtop.eu). The incident affected the remote desktop service, web consoles in both global and EU regions, and the Mirroring360 service. The issue was identified, fixed, and fully resolved within 1.1 hours.
Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Components affected
Splashtop remote desktop service Splashtop web console (my.splashtop.com) Splashtop web console in EU (my.splashtop.eu) Splashtop Mirroring360 serviceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/26/2026 11:51AM
This incident has been resolved.
MONITORING
2 months ago - at 02/26/2026 11:30AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 02/26/2026 11:05AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 months ago - at 02/26/2026 10:57AM
Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.com. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Latest Splashtop outages
Unable to reach Splashtop Servers (EU stack) - 18 days ago
Unable to reach Splashtop Servers (Global stack) - 4 months ago
Intermittently unable to log in Splashtop app - 5 months ago
Intermittently unable to reach Splashtop Servers (Global stack) - 10 months ago
Intermittent connectivity issue in Taiwan region - over 1 year ago
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