Outage in Splashtop
Unable to reach Splashtop Servers (EU stack)
Resolved MajorIncident Report
Summary AI Generated
Splashtop's EU servers experienced a major outage that prevented users from logging into Splashtop applications and accessing the my.splashtop.eu web console. The issue affected the entire EU stack, blocking user authentication and access to remote desktop services. Engineers identified and implemented a fix, resolving the incident after 45 minutes.
(EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
Components affected
Splashtop web console in EU (my.splashtop.eu)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 04/15/2026 08:45AM
This incident has been resolved.
IDENTIFIED
4 days ago - at 04/15/2026 08:14AM
We are continuing to work on a fix for this issue.
IDENTIFIED
4 days ago - at 04/15/2026 08:02AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 04/15/2026 08:01AM
(EU stack) Our servers are currently experiencing an issue. You might not be able to log in Splashtop apps or my.splashtop.eu. Our engineers are working to resolve it as soon as possible. We apologize for the inconvenience.
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