Outage in Splunk Observability Cloud US0

Splunk APM Trace Monitoring, Troubleshooting and Trace Ingestion MetricSets Delayed

Resolved Minor
September 30, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

A degradation in the performance of the Splunk APM trace processing pipeline is causing Troubleshooting MetricSets to be delayed by more than five minutes. As a result, the APM Troubleshooting experience, service maps and Tag Spotlight do not have access to the most recent data. A degradation in the performance of the Splunk APM metrics processing pipeline is causing Monitoring MetricSets to be delayed by more than five minutes. Service, endpoint, and workflow dashboards, and other charts and detectors built from Monitoring MetricSets are impacted. A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes. The processing of metrics for Business Workflows, which also depends on this pipeline, are equally delayed. Trace data ingest is not impacted at this time; service-level and endpoint-level Monitoring MetricSets and the detectors built from them are also not impacted.
Components affected
Splunk Observability Cloud US0 Splunk APM Troubleshooting MetricSets Splunk Observability Cloud US0 Splunk APM Business Workflows Splunk Observability Cloud US0 Splunk APM Trace Data Splunk Observability Cloud US0 Splunk APM Tag Spotlight Splunk Observability Cloud US0 Splunk APM Monitoring MetricSets
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/30/2024 07:23PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 09/30/2024 06:26PM

A degradation in the performance of the Splunk APM trace processing pipeline is causing Troubleshooting MetricSets to be delayed by more than five minutes. As a result, the APM Troubleshooting experience, service maps and Tag Spotlight do not have access to the most recent data.

A degradation in the performance of the Splunk APM metrics processing pipeline is causing Monitoring MetricSets to be delayed by more than five minutes. Service, endpoint, and workflow dashboards, and other charts and detectors built from Monitoring MetricSets are impacted.

A degradation in the performance of the Splunk APM data ingestion pipeline is causing the processing and storage of raw trace data to be delayed by more than five minutes.

The processing of metrics for Business Workflows, which also depends on this pipeline, are equally delayed. Trace data ingest is not impacted at this time; service-level and endpoint-level Monitoring MetricSets and the detectors built from them are also not impacted.

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