Outage in Splunk Observability Cloud US1

Cloud provider outage causing slowness and outages in all O11y Cloud products

Resolved Major
September 18, 2023 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Need to monitor Splunk Observability Cloud US1 outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Splunk Observability Cloud US1, and never miss an outage again.
Start Free Trial

Outage Details

Charts for all customers may not be loading. Datapoints from Cloud Integrations are delayed. We are investigating and will provide an update shortly.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 09/18/2023 09:46PM

All products are now fully recovered including Synthetics.

IDENTIFIED over 1 year ago - at 09/18/2023 09:02PM

Systems are continuing to recover. The outage in the RUM product has been fully resolved. Synthetics has largely recovered with a few infrequent UI errors still happening. APM data is still delayed but the user interface is working and the recovery of data delay is slowly occurring. Charts for metrics continue to work for data from the last hour and a half. All detectors are recovered and fully functional. The lag of data from the Cloud Integrations has also fully recovered.

IDENTIFIED over 1 year ago - at 09/18/2023 08:38PM

The cloud provider has been reporting that some of their underlying systems are slowly recovering. We are beginning to see some recovery and shortened delays in a number of areas across all O11y Cloud products. Charts that are looking at data from the last hour only should be fully functional.

IDENTIFIED over 1 year ago - at 09/18/2023 07:57PM

The cloud provider outage continues and it continues to impact multiple O11y Cloud products.

IDENTIFIED over 1 year ago - at 09/18/2023 07:40PM

The cloud provider outage continues and the cloud provider continues to work on resolving the issue.

IDENTIFIED over 1 year ago - at 09/18/2023 07:20PM

The cloud provider outage continues and most O11y Cloud systems continue to be slow or out altogether. We are communicating with the cloud provider to keep in the loop on the status of their work to resolve the issue.

INVESTIGATING over 1 year ago - at 09/18/2023 07:06PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 09/18/2023 06:48PM

RUM session and exemplar search is also delayed and is sometimes not working. Synthetics is also experiencing slowness issues as well. APM trace waterfall and session search is also affected. There is an outage occurring in AWS which is the root cause of these issues.

INVESTIGATING over 1 year ago - at 09/18/2023 06:27PM

Charts for all customers may not be loading. Datapoints from Cloud Integrations are delayed. We are investigating and will provide an update shortly.

Latest Splunk Observability Cloud US1 outages

Charts and Detectors Delayed - about 1 month ago

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime